Conversation 4.2. Working Reflexively: Institutions, Public Services and Participation

Discussion of Full Papers 1125, 1134 and 1163 from Full Paper Session 4 and Exploratory Papers (listed below).

Full Papers:

• 1125: Making Policy Work: Navigating Organisational Inertia Through Participatory Design.
  Authors: Olander, Sissel; Nedergaard, Nicky.
  
• 1134: Uncovering Hidden Inequalities through Participatory Service Design: Institutional Service Failure in Public Employment Services.
  Authors: Svanda, Annukka; Čaić, Martina; Keinonen, Turkka.
  
• 1163: Equitable and Inclusive PD for Public Services: Using Shared Reflexivity to Unpack Enablers and Limitations.
  Authors: Varanasi, Uttishta; Šerpytytė, Rūta; Saad-Sulonen, Joanna.
  

Exploratory Papers:

• 1381: The Role of Design in Post-participatory Research and in Framing processes’ Legacy.
  Authors: Pedretti, Teresa; Bollini, Letizia.
• 1572: From Hermeneutical Injustice to Collective Imagining: Troubling Feminist Co-Design in Women’s Health.
  Authors: Forward, Mabel.