Conversation 4.2. Working Reflexively: Institutions, Public Services and Participation

Discussion of Full Papers 1125, 1134 and 1163 from Full Paper Session 4 and Exploratory Papers (listed below). In this 19th edition of the PDC, Full and Exploratory papers will be organized into Conversations, that is, experimental formats of presentation and discussion of the papers based on triggering questions and authors’ interactions. 

Full Papers:

• 1125: Making Policy Work: Navigating Organisational Inertia Through Participatory Design.
  Authors: Olander, Sissel; Nedergaard, Nicky.
  
• 1134: Uncovering Hidden Inequalities through Participatory Service Design: Institutional Service Failure in Public Employment Services.
  Authors: Svanda, Annukka; Čaić, Martina; Keinonen, Turkka.
  
• 1163: Equitable and Inclusive PD for Public Services: Using Shared Reflexivity to Unpack Enablers and Limitations.
  Authors: Varanasi, Uttishta; Šerpytytė, Rūta; Saad-Sulonen, Joanna.
  

Exploratory Papers:

• 1381: The Role of Design in Post-participatory Research and in Framing processes’ Legacy.
  Authors: Pedretti, Teresa; Bollini, Letizia.
• 1572: From Hermeneutical Injustice to Collective Imagining: Troubling Feminist Co-Design in Women’s Health.
  Authors: Forward, Mabel; Porat, Talya; Mougenot, Céline.
  

The discussion will be guided by the following questions prepared by the Chairs: 

• Q1: What is the potential and what are the negative consequences of institutionalising creativity in urban /civic (re)design infrastructures?​
• Q2: What are the conditions enabling learning and reflexivity to travel across institutional boundaries and settings? ​
• Q3: What conditions are required to achieve epistemic justice in civic infrastructures and settings?